BUMA SYSTEMS
AI Operations Studio · Ljubljana Studio za AI operacije · Ljubljana

Less manual work.
Faster replies. Processes that run themselves.
Manj ročnega dela.
Hitrejši odzivi. Procesi, ki tečejo sami.

We connect your email, documents, CRM, orders and reporting into automated workflows — with employee approval at the steps that matter. Podjetjem povežemo e-pošto, dokumente, CRM, naročila in poročanje v avtomatizirane delovne tokove — z odobritvijo zaposlenih pri korakih, ki štejejo.

Step-by-step rollout · Works with your existing tools · Human approval where it matters Uvedba po korakih · Povezava z obstoječimi orodji · Človeška odobritev, kjer je potrebna
Where companies lose time Kje podjetja izgubljajo čas

Every day, the same tasks: retyping, replying, coordinating. Vsak dan iste naloge: prepisovanje, odgovarjanje, usklajevanje.

Orders someone retypes into your system by hand. Inquiries that wait for a reply until tomorrow. Reports that eat half of every Monday. This is what business process automation for companies solves: less manual work, faster replies and processes that run themselves — with human oversight where you want it. Naročila, ki jih nekdo ročno prepisuje v sistem. Povpraševanja, ki na odgovor čakajo do jutri. Poročila, ki vsak ponedeljek vzamejo pol dneva. Prav to rešuje avtomatizacija poslovnih procesov za podjetja: manj ročnega dela, hitrejši odzivi in procesi, ki tečejo sami — s človeškim nadzorom tam, kjer ga želite.

Learn how we help Poglejte, kako pomagamo
Documents & orders Dokumenti in naročila

The system reads an incoming email or PDF, extracts the order data and prepares the entry for your system — your team just confirms it. Sistem prebere prejeto e-pošto ali PDF, izlušči podatke naročila in pripravi vnos za vaš sistem — vaša ekipa ga samo potrdi.

Customer communication Komunikacija s strankami

Common questions get an instant answer from your data. Everything else is sorted by urgency and handed to your team with full context. Pogosta vprašanja dobijo takojšen odgovor iz vaših podatkov. Ostalo se razvrsti po nujnosti in preda vaši ekipi s celotnim kontekstom.

Sales, CRM & reporting Prodaja, CRM in poročanje

Quotes prepared from your price lists, CRM records kept in sync, and a weekly report assembled from your data — without manual work. Ponudbe, pripravljene iz vaših cenikov, urejeni zapisi v CRM in tedensko poročilo, sestavljeno iz vaših podatkov — brez ročnega dela.

The goal isn’t to replace people. It’s to let your people do the work where they’re irreplaceable. Cilj ni zamenjati ljudi. Cilj je, da vaši ljudje delajo tisto, kjer so nenadomestljivi.

The most common misunderstanding Najpogostejši nesporazum

ChatGPT writes emails. Our agents send them. ChatGPT piše e-maile. Naši agenti jih pošljejo.

Most people think AI equals ChatGPT. It doesn’t. Here’s the difference — in plain terms. Večina ljudi misli, da je AI enako ChatGPT. Ni. Tukaj je razlika — preprosto razložena.

A tool you use Orodje, ki ga uporabljate

ChatGPT

Every step needs you in the loop. Vsak korak potrebuje vas.

  • You open ChatGPTVi odprete ChatGPT
  • You write a promptVi napišete prompt
  • You copy the answerVi skopirate odgovor
  • You paste it into an emailVi prilepite v e-mail
  • You log it in the CRMVi zabeležite v CRM
ManualRočno Every stepVsak korak
Every timeVsakič znova Manual repeatPonavljanje
A worker that performs Delavec, ki opravlja

AI Agent AI agent

Runs the full loop without you. Teče celoten cikel brez vas.

  • Lead arrivesLead prispe
  • System detects intentSistem prepozna intent
  • System drafts the replySistem napiše odgovor
  • System sends + logs itSistem pošlje + zabeleži
  • System keeps going 24/7Sistem nadaljuje 24/7
SecondsSekunde Per taskNa nalogo
24/7 AutomaticAvtomatsko

ChatGPT is a tool. An AI agent is a worker. ChatGPT je orodje. AI agent je delavec.

The difference isn’t intelligence. It’s autonomy. Razlika ni v inteligenci. Razlika je v avtonomiji.

See what we build Poglejte, kaj gradimo
01 / 04

An inquiry arrives. Prispe povpraševanje.

Email, PDF or web form — the system captures it in seconds and recognizes the customer and the type of request. E-pošta, PDF ali spletni obrazec — sistem sporočilo zajame v sekundah ter prepozna stranko in vrsto zahtevka.

Data extracted and checked. Podatki izluščeni in preverjeni.

The system pulls out the key details, checks them against your data, and flags anything that needs a human look. Sistem izlušči ključne podatke, jih preveri v vaših virih in označi vse, kar potrebuje človeški pregled.

Reply drafted — you approve it. Odgovor pripravljen — vi ga potrdite.

The system prepares the reply, quote or order confirmation. At the steps that matter, an employee reviews and approves it before anything goes out. Sistem pripravi odgovor, ponudbo ali potrditev naročila. Pri pomembnih korakih ga zaposleni pregleda in odobri, preden gre karkoli ven.

Everything logged and in sync. Vse zabeleženo in usklajeno.

CRM updated, the team notified, every action written to an audit trail. Nothing slips through the cracks. CRM posodobljen, ekipa obveščena, vsako dejanje zapisano v revizijsko sled. Nič se ne izgubi.

inbox · live

Incoming leadsDohodni leadi

Last 60sZadnjih 60s
Marko Novak · Helia Group Web form · pricing page
14:02:11
Sara Petrič · OmniRetail LinkedIn · inbound DM
14:01:47
Jure Kovač · Vega Logistics Email · branko@buma
14:00:22
agent / preverjanje · demo
Marko Novak
Helia Group · demo datademo podatki
For approvalZa potrditev
Customer recognizedStranka prepoznana
Order data completePodatki naročila popolni
Stock checkedZaloga preverjena
Delivery date feasibleRok dobave izvedljiv
Ready for reviewPripravljeno za pregled 4/4
crm / contact · helia group
Marko Novak
Helia Group · marko@helia.example
QualifiedKvalificiran
14:02:11 · today
Lead createdLead ustvarjen
From web form · pricing pageIz spletnega formularja · cenik
14:02:24
Qualified by agentKvalificiran s strani agenta
Composite score 84/100 · priority HIGHSkupna ocena 84/100 · prioriteta VISOKA
14:02:38
Email sentE-mail poslan
Reviewed and approved by employeePregledal in odobril zaposleni
14:04:02
Meeting suggestedPredlagano srečanje
Tue 16:00 · added to your calendarTor 16:00 · dodano v koledar

Illustrative interface mock-up — names and data are fictional. Ilustrativni prikaz vmesnika — imena in podatki so izmišljeni.

01 / 04

Email, PDF or web form — captured in seconds, customer and request type recognized. E-pošta, PDF ali obrazec — zajeto v sekundah, stranka in vrsta zahtevka prepoznani.

02 / 04

Key details pulled out and checked against your data. Anything unclear is flagged for a human. Ključni podatki izluščeni in preverjeni v vaših virih. Nejasno je označeno za človeški pregled.

03 / 04

The system prepares the reply or quote. An employee approves it before anything goes out. Sistem pripravi odgovor ali ponudbo. Zaposleni ga odobri, preden gre karkoli ven.

04 / 04

CRM updated, team notified, every action written to an audit trail. CRM posodobljen, ekipa obveščena, vsako dejanje zapisano v revizijsko sled.

Full demo Celoten demo

View the full workflow demo on desktop, or write to us to see it live. Celoten potek si oglejte na namizju ali nam pišite za živi prikaz.

Write to us Pišite nam

This is one workflow. We build dozens. To je en delovni tok. Gradimo jih na desetine.

Explore services Poglejte storitve
How rollout works Kako poteka uvedba

From analysis to a working system — step by step. Od analize do delujočega sistema — po korakih.

No big-bang projects. We start with one process, prove it works, then expand. Brez velikih projektov na slepo. Začnemo z enim procesom, dokažemo, da deluje, in šele nato širimo.

01

Process analysisAnaliza procesa

We map how the process runs today and assess whether automation is worth it at all. Pogledamo, kako proces poteka danes, in ocenimo, ali se avtomatizacija sploh splača.

02

PrototypePrototip

A working version built on your real examples — so you see results before committing. Delujoča različica na vaših realnih primerih — rezultat vidite, preden se zavežete.

03

TestingTestiranje

The system runs alongside your current work. We compare outputs and fix what's off. Sistem teče vzporedno z obstoječim delom. Primerjamo rezultate in popravimo, kar ne štima.

04

Go-liveUvedba

Rollout to production, team training, and human approval built in where you want it. Prenos v redno delo, usposabljanje ekipe in vgrajena človeška odobritev, kjer jo želite.

05

MeasurementMerjenje

We track time saved and output quality, and keep improving the system after launch. Spremljamo prihranek časa in kakovost ter sistem izboljšujemo tudi po zagonu.

Typical rollout takes 2–6 weeks depending on process complexity. Smaller automations can be live in days. Tipična uvedba traja 2–6 tednov, odvisno od kompleksnosti procesa. Manjše avtomatizacije so lahko postavljene v nekaj dneh.

Safety & control Varnost in nadzor

Automation you can audit — not a black box. Avtomatizacija, ki jo lahko preverite — ne črna škatla.

Human approvalČloveška odobritev

At the steps that matter — quotes, replies, orders — an employee reviews and approves before anything goes out. Pri pomembnih korakih — ponudbah, odgovorih, naročilih — zaposleni pregleda in odobri, preden gre karkoli ven.

Full audit trailSledljivost dejanj

Every action the system takes is logged: what, when, and based on what data. Nothing is hidden. Vsako dejanje sistema je zabeleženo: kaj, kdaj in na podlagi katerih podatkov. Nič ni skrito.

Your data, your accountsVaši podatki, vaši računi

Systems run on your infrastructure and your accounts. You hold the access — walk away anytime and it keeps running. Sistemi tečejo na vaši infrastrukturi in vaših računih. Dostope imate vi — tudi brez nas sistem teče naprej.

Gradual rolloutPostopna uvedba

We start with one process and expand only when the results justify it. No all-or-nothing projects. Začnemo z enim procesom in širimo šele, ko rezultat to upraviči. Brez projektov "vse ali nič".

FAQ Pogosta vprašanja

Questions we hear most often. Vprašanja, ki jih slišimo najpogosteje.

What's the difference between ChatGPT and an AI agent?Kakšna je razlika med ChatGPT in AI agentom?

ChatGPT is a tool you use by hand. An AI agent from BUMA Systems runs your process on its own — from receiving an inquiry to preparing the reply — with employee approval where it matters. ChatGPT je orodje, ki ga uporabljate ročno. AI agent BUMA Systems samostojno opravlja vaš proces — od prejema povpraševanja do pripravljenega odgovora — z odobritvijo zaposlenih pri pomembnih korakih.

How long does rollout take?Koliko časa traja uvedba?

A typical rollout takes 2–6 weeks, depending on the complexity of your processes. Smaller automations can be ready in about 5 days. Tipična uvedba traja 2–6 tednov, odvisno od kompleksnosti vaših procesov. Manjše avtomatizacije so lahko pripravljene v približno 5 dneh.

Will I have to replace my tools?Ali bom moral zamenjati svoja orodja?

No. We build around your existing tools — CRM, email, Excel, Google Workspace. No vendor lock-in. Ne. Sisteme gradimo okoli vaših obstoječih orodij — CRM, e-pošta, Excel, Google Workspace. Brez vezave na enega ponudnika.

What if BUMA Systems disappears?Kaj če BUMA Systems neha obstajati?

Everything we build is yours. Workflows, code and access stay with you. No technical debt. Vse, kar zgradimo, je vaše. Delovni tokovi, koda in dostopi ostanejo pri vas. Brez tehničnega dolga.

How much does it cost?Koliko stane?

Pricing is agreed per project and depends on scope. Tell us about your process and we’ll prepare a concrete quote. Cena je po dogovoru in odvisna od obsega projekta. Predstavite nam proces in pripravimo konkretno ponudbo.

What makes BUMA Systems different?Po čem se BUMA Systems razlikuje od drugih?

We build from a sales and operations perspective — 17 years of B2B experience behind it. We understand the business, not just the technology. And we say 'no' before we say 'yes'. Gradimo iz prodajne in operativne perspektive — v ozadju je 17 let B2B izkušenj. Razumemo posel, ne samo tehnologije. In prej rečemo 'ne' kot 'da'.

Tell us about your process Predstavite nam proces

Describe one process that eats your team’s time. Opišite en proces, ki vaši ekipi jemlje največ časa.

In the intro conversation we assess whether the process is a fit for automation, which integrations with your existing tools are needed, and where the biggest savings are. We reply within 24 hours — honestly, even if the answer is ‘no’. V uvodnem pogovoru ocenimo, ali je proces primeren za avtomatizacijo, katere povezave z obstoječimi orodji so potrebne in kje je možen največji prihranek. Odgovorimo v 24 urah — iskreno, tudi če je odgovor ‘ne’.

  • Reply within 24 hoursOdgovor v 24 urah
  • Honest answer, even if it’s a ‘no’Iskren odgovor, tudi če je ‘ne’
  • No obligation, no sales pressureBrez obveznosti in brez prodajnih pritiskov

Thank you. We’ll reply within 24 hours. Hvala. Odgovorimo v 24 urah.

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